Luccas Noronha has extensive experience in customer relationship management and growth strategies, currently serving as an Analista de CS PL at Eletromidia, where responsibilities include implementing NPS and CSAT and analyzing customer journeys. Previously, Luccas held the position of Analista de CRM e Growth PL at PeerBR from March 2022 to December 2023, focusing on campaign development, omnichannel workflows, and customer journey analysis. Luccas also contributed as an Estagiário de comunicação at ECar, managing social media and event campaigns, and participated in a rebranding project and website creation. Luccas is currently pursuing a degree in Communication Social with a specialization in Publicity and Propaganda at Escola de Comunicações e Artes (ECA-USP), expected to graduate in 2024.
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