Sandra Crespim

Sandra Crespim has extensive experience in customer success and commercial coordination, currently serving as Coordenadora Comercial Pré-venda e Pós-venda at Eletromidia since November 2021, where the role focuses on ensuring customer satisfaction and enhancing the post-sale experience. Previously, Sandra held various positions within Eletromidia, including Coordenadora comercial - SMB and Analista de planejamento estratégico sênior, emphasizing the implementation of customer success methodologies and CRM usage. Prior experience at NOALVO included roles as Gerente de Customer Success e Operações and Assistente de mídia, which involved client communication, operations, and media planning. Sandra's educational background includes a Bachelor's degree in Journalism from Universidade Presbiteriana Mackenzie and an MBA in Marketing and Sales from Universidade Anhembi Morumbi, along with further specialization in sales and a postgraduate degree in Big Data and Marketing Intelligence from ESPM.