Marci Berr is an experienced professional with a strong background in product support and financial consulting. Currently serving as a Product Support Specialist at EleVia Software since March 2022, Marci investigates and resolves customer issues while maintaining direct communication with clients. Prior to this role, Marci worked at QAD for over a decade in various titles, including Principal Service Delivery Consultant and Product Liaison, where responsibilities included documenting software issues for resolution. Marci also held positions at Tierney Communications as Assistant Controller and at Morris J. Cohen & Co. as Staff Accountant, focusing on financial reporting and audits. Marci earned a BS in Accounting from Drexel University in 1992.