Georgina Martinez currently serves as the Customer Experience Supervisor at Elevva since April 2024, leading a regional team focused on enhancing e-commerce brands in LATAM through strategic initiatives and talent development. Prior experience includes a role as Delivery and BackOffice Commercial Manager for Customer Success at Kavak.com, where metrics for customer journey execution were created, and data visualizations were developed to enhance performance interpretation. Previously, Georgina supervised Retail Customer Operations at Uber, managing resource allocation and training, and escalated partner interactions as necessary. At Netshoes Argentina, Georgina held progressively responsible roles in operations and customer service, overseeing various teams and optimizing key performance indicators. Georgina holds an MBA from ENEB and a degree in International Business from Universidad Escuela Argentina de Negocios.
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