Benjamin Cazin is an experienced professional currently serving as the Responsable national centres clients at ELEX, overseeing the performance of regional customer service centers and management teams. Previously, Benjamin held positions at Trailhead and Babilou, where responsibilities included managing the customer service in France and improving B2C performance for the organization. Benjamin's extensive background at DECATHLON FRANCE showcased skills in customer satisfaction, team development, commercial policy implementation, and omnichannel strategies. Additionally, Benjamin has a foundation in marketing and communication from Club Med Gym and holds an MBA in Sports Management from the Paris School of Business.
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