Lawrence Jones

Lawrence Jones has extensive work experience in the energy industry, with their most recent position being the Head of Rules Management at ELEXON. In this role, they led three teams to transform the BSC rule book for the benefit of consumers and parties. Lawrence also represented Elexon at various industry and stakeholder committees and forums, and led a digitisation initiative for Rules Management.

Before this role, Lawrence served as a Change Manager and Change Team Leader at ELEXON, where they were responsible for managing and implementing organizational changes. Lawrence also worked as the EMR Transition & Operations Manager, providing expertise in the energy market reform.

Prior to their time at ELEXON, Lawrence worked as a Senior Business Consultant, providing expert advice on the BSC arrangements and supporting the development of the EMR legislation. Lawrence also served as an Operational Support Manager, Disputes Analyst, and Assurance Analyst, gaining experience in managing customer relationships, investigating and progressing trading disputes, and providing reports and insights on industry performance.

Earlier in their career, Lawrence worked as a Business Support Assistant at New Appointments Group and as an Executive Travel Sales Consultant at Dial A Flight.

Overall, Lawrence Jones has a diverse background in the energy industry, with a focus on rule book transformation, change management, operations, and customer support.

Lawrence Jones has a diverse education history. In 2013, they completed a course in Introduction to bookkeeping and accounting (B190) from The Open University. From 2005 to 2007, they pursued a degree in Psychology and International Relations at Oxford Brookes University, with a focus on Attitudes to organ donation. In 2002, they obtained a Bachelor of Science (BSc) from the same institution. Lawrence's earlier education took place at Maidstone Grammar School, where they completed their secondary education between 1995 and 2002. Lawrence has also obtained additional certifications over the years, including Certified SAFe® 5 Agilist from Scaled Agile, Inc. in 2020, ITIL Foundation from AXELOS Global Best Practice in 2015, and an Institute of Customer Service Solutions Qualification from The Institute of Customer Service in 2011.