Emily Bartman is currently the Associate Director and Service Desk AI Chatbot Architect at Eli Lilly and Company, where they manage the Chat Support service and lead projects related to automation and application development. They have gained valuable experience through various roles, including IT Business Analyst Intern at Eli Lilly and seasonal cashier at Lowe's Companies, Inc. Emily holds a Bachelor's degree in Computer Information Systems and Business Analytics from Ball State University and is pursuing a Master's degree in Data Science from Indiana University Bloomington. Throughout their career, they have focused on enhancing IT operations and implementing new tools.
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