John Handford is a results-oriented professional with 29 years of experience in Business and IT Management within the global pharmaceutical sector. Currently, they serve as the Senior Director of Global Service Management at Eli Lilly and Company. Their past roles include managerial positions focusing on global commercial operations, customer operations, and master data management, where they led teams across US, Europe, and Australia. John holds a BSc (Hons) in Business Information Systems from the University of Portsmouth. specializations include strategic leadership, operational excellence, and change management.
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