Lam Kit Mun

Lam Kit Mun is an Automation Process Manager at Eli Lilly and Company, where they focus on process improvement and advocate for low-code automation. Previously, Lam worked at IBM Malaysia Sdn. Bhd. as a Sub-Lead for the System Technology Group Order Loading Team, and later as a Customer Fulfillment Professional. Over the years, Lam has held various roles in customer service and process optimization, demonstrating expertise in data analysis and operational efficiency. Lam graduated with a Bachelor's degree in Public Management from Universiti Utara Malaysia, achieving a GPA of 3.56.