Travis Jones is a digitally innovative patient support leader currently serving as Senior Director of the Immunology CSP Contact Center at Eli Lilly, where they spearhead initiatives to enhance customer engagement and operational efficiency. They previously held roles as Senior Program Manager at Labcorp Drug Development and Covance, focusing on service delivery and relationship management. Travis also worked as an Operations Supervisor at Covance, developing patient care programs for various therapeutic areas. Having started their career as a General Manager at Aarons, Travis has consistently demonstrated leadership and operational excellence throughout their professional journey. They are currently pursuing a Bachelor of Science in Business Administration with a focus on Management at Western Governors University.
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