Halley Ferrer

Halley Ferrer has extensive experience in planning and customer service, with a career spanning over a decade. At Elica, Halley served as a Central Planning Specialist from January 2016 to April 2020, where responsibilities included developing the Master Production Schedule and supervising forecasting meetings. Halley advanced to the role of Demand and Production Planning Manager, leading a team of ten and focusing on customer satisfaction goals. Additionally, Halley worked as a Sales & Customer Service Supervisor, maintaining strong customer relations and managing various service-related tasks. Prior to Elica, Halley was a Demand Planning Specialist at Grainger, improving product availability and conducting inventory analysis. Halley's educational background includes a Bachelor's degree from Instituto Politécnico Nacional, a Master's degree from Tecnológico de Monterrey, and a diploma from CRM México.