Matthew O'Neill is a seasoned account manager with significant experience in client relationship management. Currently serving as an Account Manager at ELIS since February 2023, Matthew builds and maintains strong client relationships while effectively resolving escalations and complaints to enhance customer satisfaction. Previously, Matthew held various roles at Loomis UK from 2009 to 2022, including Key Account Manager, where a record of top-tier service and numerous promotions was achieved, as well as Business Development Executive, Telesales Executive, Special Services Coordinator, and Service Performance Coordinator. Matthew's educational background includes a Foundation Modern Apprenticeship in Information Technology from 2C Ltd and attendance at Coleshill Comprehensive School.
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