Eliisa Puikkonen

Head Of Online Growth, B2b | Customer Experience at Elisa

Eliisa Puikkonen's work experience includes various roles and positions in different companies. Eliisa is currently the Chairman of the Board at IAB Finland, where they also served as a Board Member. Prior to their current position, Eliisa worked at Elisa, starting as a Sales Manager and progressing to become a Senior Business Manager and later a Business Manager, responsible for customer interaction services and digital media sales. Before joining Elisa, they held sales director positions at SBS Discovery Radio Oy and SBS Finland OY. Eliisa also took a sabattical as the Head of everyday operations. Eliisa's earlier experience includes working as a Sales Group Manager at SBS Finland Oy and a Customer Relationship Executive at Orange Business Services / Equant Finland Oy. Eliisa began their career as a Key Account Manager at Equant Finland Oy.

Eliisa Puikkonen's education history begins with their attendance at Sotungin lukio, although the start and end years are not specified. Eliisa then proceeded to Helia from 1994 to 1997, where they earned a BBA in Sales and Marketing. In 2014-2015, they enrolled at The Institute of Direct and Digital Marketing and obtained an IDM Professional Diploma in Digital Marketing (Dip DigM). Most recently, from 2023 to 2025, Eliisa pursued an Executive MBA at Aalto University Executive Education and Professional Development. Additionally, they have obtained several certifications from HubSpot Academy, such as the Marketing Software Certification in August 2017 and the Inbound Certification in March 2016.

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Previous companies

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Timeline

  • Head Of Online Growth, B2b | Customer Experience

    July, 2019 - present

  • Business Lead Digitalization Services Customer Experience B2b Professional

    March, 2018

  • Business Manager Customer Interaction Services

    January, 2016

  • Senior Business Manager Digital Media Sales

    September, 2014

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