Kari Eronen

Kari Eronen has over 20 years of work experience in sales and management positions. Kari currently works at Elisa as the Service Operation Lead, responsible for overseeing the operations of the service team. Prior to this, they held roles such as Head of Team, Head of Pre Design, Solution Consultant, Key Account Manager, and Account Manager within the company. Their responsibilities included coaching and leading teams, defining customer needs, solution planning, pricing, and customer relationship management.

Before joining Elisa, Kari worked at Arcusys Oy as an Account Manager, selling software development and integrations to the healthcare sector. At Telekarelia Oy, they were a Sales Manager, leading a small team and managing consumer and business sales and service in the telecommunications industry. Kari also gained experience in sales at HS Pitkänen Oy.

Kari Eronen has a MSc degree in Marketing from Joensuun yliopisto, which they obtained between 2002 and 2006. Prior to that, they completed their Bachelor of Business Administration (BBA) degree with a focus on Business and Entrepreneurism from Savonia University of Applied Sciences, from 1996 to 2000. There is no available information regarding the start and end years or any degree obtained from Punkaharjun lukio. In terms of additional certifications, Kari Eronen has obtained the Certified Customer Experience Professional certification from the Customer Experience Professionals Association (CXPA) in January 2021. Kari also holds certifications in ITIL Foundation 2011 from AXELOS Global Best Practice and Togaf 9 Foundation from The Open Group, although the obtained months and years are unknown for these certifications.