Patrick Riedel

Patrick Riedel is a seasoned professional with extensive experience in customer service and technical implementation. Currently serving as a Senior Implementation Specialist at Elite EXTRA since February 2017, Patrick collaborates with partners and clients to facilitate seamless integration with ERP/WMS systems while supporting customer service and sales teams with complex inquiries. Prior roles include Customer Service Lead and Representative, where Patrick managed escalated issues and trained new clients. Earlier experience includes a position as a Quality Assurance Engineer at Realityworks and a Merchandiser role at The Coca-Cola Company, demonstrating strong customer service skills. Patrick holds a Bachelor's degree in Management Information Systems from the University of Wisconsin-Eau Claire.