Ciara S. is an experienced account and customer success manager with a strong background in managing SMB, mid-market, and enterprise clients. Currently serving as an Account Manager at eLocal since February 2025, Ciara focuses on developing strategic initiatives to meet client goals and enhance revenue. Previously, as a Customer Success Manager at Marchex from October 2019 to January 2025, Ciara specialized in the Sonar SMS vertical, where effective project implementation and launching were critical to success. Ciara's early career includes roles as a Sales Development Representative at Marchex and Callcap, where skills in marketing effectiveness and customer engagement were honed. Ciara holds a Bachelor's degree in Technical Management with a focus on Sales and Marketing from DeVry University, completed in 2021.
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