Pierrick Chenal is the Director of R&D and CX at Eloquant, where they have been leading the development of innovative customer relationship solutions since 2020. Previously, Pierrick served as the Director of the Professional Services Department at Eloquant from 2014 to 2020, managing a team of project leaders and contributing to customer engagement strategies. With expertise in customer relations cultivated since 2001, Pierrick has also held various roles, including Director of Client Solutions at Interview SA and Marketing Studies Manager at TNS Sofres. They hold a Master's degree in Applied Statistics and Computer Science from IUP Statistiques et Informatique and a Master's in Quantitative Marketing from ESA/IAE Grenoble.
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