Andreas Knoefel

Andreas Knoefel is the Chief Customer Officer at Eloquent Cloud, where they lead initiatives to scale and nurture small business solutions in the cloud. With a track record of building high-performing Customer Success organizations, Andreas has driven subscription renewals and customer loyalty while significantly boosting profitability. They have held key leadership roles at various organizations, including Apple and SAP, where they implemented best practices that transformed customer engagement and achieved substantial revenue growth. Andreas holds a Master of Science and a Ph.D. in Applied Mathematics from the Karlsruhe Institute of Technology, along with an MBA in Entrepreneurialship & Leadership from Santa Clara University.