Karan Bir is a seasoned professional with extensive experience in solutions architecture and customer success. Currently serving as a Solutions Architect at Ema Unlimited since August 2025, Karan previously held the role of Member of GTM Staff at Contextual AI, where notable achievements included launching advanced RAG agents for Fortune 100 clients in financial services. Prior to that, a Regional Director at Moveworks, Karan led a team responsible for the technical success of numerous enterprise customers, achieving significant upsell growth. Karan's career also includes impactful roles at Slack as Technical Architect and at Nielsen as Director of Solutions Engineering, where contributions included driving adoption of products and enhancing customer retention. Karan's professional journey began as the Founder and Head of Product at Yrals Digital, a venture focused on social media performance marketing. Karan holds an MBA in Product Management from Cornell Tech and a Bachelor of Engineering from Birla Institute of Technology and Science, Pilani.
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