French I. is a seasoned operations leader with a diverse background in managing multi-brand portfolios across Colombia and the Philippines. Currently a Senior Manager in Client Services at Emapta Global, French focuses on enhancing customer experiences and operational efficiency across multiple countries. Previously, as Operations Manager at OP360, French implemented standardized procedures that boosted efficiency and reduced costs through collaboration with sales and marketing teams. French's early career included a role as Training Supervisor at Alorica, contributing to foundational skills in operations management. French holds a Bachelor of Arts in Philosophy from Divine Word College Seminary.
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