Mark Orpeza possesses a strong background in customer service and Salesforce administration. Beginning a career in technical support as a Technical Customer Support Representative at Transcom from April 2016 to December 2016, Mark transitioned to ibex in February 2017, where responsibilities included providing customer service until January 2018. Mark further developed expertise in Salesforce as a Salesforce Administrator at Cognizant from February 2018 to March 2021 and currently holds the same title at EMAPTA since June 2021.
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