Patrick John Deocampo is a seasoned professional in the customer service and operations management field, currently serving as Service Delivery Manager at Emapta Global since October 2021. Previous roles include Customer Experience Manager III and Customer Experience Manager at the same company, as well as Operations Supervisor at TDCX from April 2018 to October 2021. Deocampo founded and managed a successful call center business at Esource Solutions from May 2015 to February 2018, where innovative strategies significantly enhanced profitability. Additional experience includes managing day-to-day operations as Managing Director at Northcare Contact Center, Inc., and providing technical support as Escalation Supervisor at Convergys. Educational background includes a Bachelor of Science in Psychology from Colegio de San Juan de Letran.
This person is not in the org chart
This person is not in any teams
This person is not in any offices