Mohammed Ibrahim is an IT service delivery and project management professional with a Bachelor of Technology in Telecommunications Engineering from Sudan University of Science and Technology. They have held key roles at both Ras Al Khaimah Road and Traffic Academy as an Assistant IT Manager and at emaratech as an Application Support Team Lead and Specialist. With certifications in ITIL® V4, PMP®, and COBIT®, Mohammed focuses on operational excellence and minimizing change-related production issues through effective communication and risk management. Their experience in application support and process improvement underscores their commitment to project transparency and accountability.
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