Rohan Shaha is a seasoned Technical Support Engineer with extensive experience in customer support, particularly in the technical realm. Currently serving as a Technical Consultant at Minecodes Technology, Rohan provides Level 2 support to US customers, specializing in troubleshooting various operating systems and resolving issues related to MS Office and peripheral devices. Additionally, Rohan has held a position at Embee Software Pvt. Ltd. since 2011, where responsibilities include managing BlackBerry Enterprise Server (BES), involving installation, upgrades, and troubleshooting related issues. Previously, Rohan worked at Wipro Infotech Ltd as a Technical Support Engineer and as a Technical Consultant at Wipro Infotech, focusing on BlackBerry support. Rohan holds a Master of Science degree in Computer Science from the University of Mumbai.
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