Pankaj Gupta has over 14 years of IT experience specializing in IT Service Management solutions, including expertise in ServiceNow, MYSQL, PHP, and Magento. They currently serve as a Technical Lead at Embitel Technologies, where they manage ITSM and FSO requirements while enhancing ServiceNow applications. Previously, Pankaj worked as a Consultant at Employ Technology and held positions as a Sr. Software Engineer at Octal Info Solution Pvt. Ltd. and an Internship Trainee at Compucom Software Ltd. Pankaj earned a Bachelor of Engineering in Information Technology from Maharishi Arvind Institute of Engineering and Technology.
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