Technical Support and Engineering

The Technical Support and Engineering team at Embross plays a crucial role in ensuring the seamless operation and maintenance of self-service hardware and software solutions for airports and airlines. This team is responsible for troubleshooting and resolving technical issues, providing customer support, and implementing engineering solutions that enhance the performance of kiosks, self bag drop systems, and biometric technologies. With a focus on both preventative measures and rapid response, the team collaborates closely with clients to optimize service delivery and improve user experience across a global landscape.