AG

Annie Gray

International Manager, Customer Success at Emburse

Annie Gray has held various roles in customer success and client relations across different companies. Annie played a key role in establishing and expanding customer success departments, achieving significant wins in building sustainable programs. Annie leveraged their diverse skill set in behavioral science, financial analysis, project management, and technical design to drive high renewal rates and growth. Annie also managed client relationships, financial duties, up-selling, cross-selling, project planning, conflict resolution, and HR responsibilities. Annie holds a Bachelor's degree in International Hospitality and Tourism Management.

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Timeline

  • International Manager, Customer Success

    December 1, 2023 - present

  • Senior Customer Success Manager

    August, 2022