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Joe Serrano

Regional Operations Manager at EMCOR Facilities Services

Joe Serrano is an experienced Regional Operations Manager at EMCOR Facilities Services since June 2017, responsible for team training and safety while overseeing the activities of Commercial Maintenance Technicians and Field Quality Specialists. With a tenure at USM since 2000, Joe holds multiple roles including Regional Manager of Field Quality Control, where responsibilities include overseeing Field Manager activities and developing strategic customer relationships. Additionally, as a Senior Area Manager and Area Manager, Joe has effectively managed local service providers to ensure compliance with service specifications and foster strong customer connections.

Location

Murrieta, United States

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EMCOR Facilities Services

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EMCOR Facilities Services (EFS) is inside your business, on top of your issues and committed to your goals. Our people have experience in the public and private sectors of nearly every market. Whether we partner with our clients to provide tactical solutions to support their real estate strategies, or recruit, develop and retain our own on-site staffs, we help enhance productivity. EMCOR Customer Solutions Center helps service over 80,000 facilities and provides mobile services to thousands more, totaling over 1-billion square feet of space worldwide. During the course of a single month, we handle more than 80,000 work orders for everything from troubleshooting sophisticated life-safety systems and central data systems to fixing leaky faucets. Regardless of the challenge, we provide innovative solutions that integrate highly skilled experts, sophisticated management techniques and some of today’s most advanced technology. And while maintaining your facilities, we are able to collect vital performance and other data, transforming it into a variety of clear, concise reports that give you the knowledge required to manage you facilities better, smarter and more effectively. For our clients the result is high-performance facility operation that improves productivity, reduces energy consumption and costs, and provides long-term value.