Joe Serrano

Joe Serrano is an experienced Regional Operations Manager at EMCOR Facilities Services since June 2017, responsible for team training and safety while overseeing the activities of Commercial Maintenance Technicians and Field Quality Specialists. With a tenure at USM since 2000, Joe holds multiple roles including Regional Manager of Field Quality Control, where responsibilities include overseeing Field Manager activities and developing strategic customer relationships. Additionally, as a Senior Area Manager and Area Manager, Joe has effectively managed local service providers to ensure compliance with service specifications and foster strong customer connections.