About Emeldi Group

The Emeldi Group is a leading provider of digital commerce and CRM solutions to the communications service provider (CSP) industry. The Emeldi Group's evolution started in 1998 as a telekom consultancy firm in London, United Kingdom and now operates within a market spanning 4 continents with offices in London, Toronto, Prague, Třinec and Bratislava.

Emeldi has developed a disruptive product offering - Emeldi
Commerce® - a ready-made, unified Omni-channel digital
commerce/CRM application specifically designed for the
CSP industry vertical, supporting CSP products, services &
customer-engagement processes.

Emeldi Commerce® has built a formidable reputation as an
innovative vendor for CRM & Digital Commerce Platforms
and is recognized by Gartner as a niche disruptor sitting on
the cutting-edge in the area of digitization of the customer
experience in the communication service provider industry.
Emeldi Commerce® has been featured in the Gartner Digital
Commerce Vendor Guide for multiple years standing.

Business Areas

Emeldi’s primary line of business centers on enhancing the
enterprise customer experience through the incorporation of
state-of-the-art UX technologies and techniques into our product
ensuring to always be one step ahead of the latest industry
trends. Our focus is on customer personalization, Omni-channel
customer journey management, and enterprise-wide unification
of CRM and digital commerce functionality.

Emeldi is especially active in the communications, banking,
media & service provider sectors where we strive to enable
our clients - all operators of cutting-edge, highly-distributed
solutions – to enhance and evolve their IT infrastructures through
integration of our products and continue to compete within their
respective domains on the highest of levels.

Emeldi Group

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