Susan Murphy

Susan Murphy has a diverse work experience that spans several roles and industries. Susan started their career at eir Ireland in 2010, where they worked as a Customer Service Specialist & Sales Representative. In this role, they proactively supported customers, promoted new products, and maximized sales opportunities. Susan then advanced to become a Sales Manager, where they took ownership of the sales function, provided coaching and mentoring, and planned and delivered pipeline growth.

In 2016, Susan joined Creation Technologies as a Product Transfer Leader. Susan led new product introductions and provided process development expertise for drug product manufacturing operations. Susan also worked as a Customer Focused Team Leader, effectively managing a team to ensure positive customer outcomes and proactively managing processes.

Most recently, Susan joined Emerald EMS in 2023 as the Director of Strategic Accounts. In this role, they are responsible for strategic account management and building strong relationships with key clients.

Throughout their career, Susan has demonstrated strong leadership skills, customer-centric approach, and expertise in sales, program management, and process development.

Susan Murphy attended the National University of Ireland in Galway from 2007 to 2010, where they pursued a Bachelor's degree in Corporate Law and Marketing.