Michael Bernal

Michael Bernal has been serving as a Support Specialist II at eMetric since May 2016, where responsibilities include providing technical support and maintaining contact with users via email and phone. Key contributions include composing responses to customer inquiries, collaborating with partner support teams, and creating Help Guides and FAQs to enhance usability. Prior to this role, Michael held the position of Technical Support Supervisor at Office Ally from 2012 to April 2016. Michael's educational background includes attendance at Central Catholic High School in San Antonio from 2001 to 2005.