Ines D.

Ines D. has extensive experience in customer service and sales across various financial institutions and contact centers. Beginning with a role as a Tele Producer/Researcher at Infra Forces Marketing Research and Consulting in 2014, Ines transitioned to customer-facing positions at Abu Dhabi Islamic Bank and Dubai Islamic Bank, culminating in a current role as a Senior Customer Service Advisor at Emirates NBD. Previous experience includes positions as a Digital Service Ambassador at Abu Dhabi Commercial Bank and a Customer Service Agent at Abu Dhabi Islamic Bank. Ines's background also includes roles at Teleperformance Contact Center and Mezzo 3 Suisses International Call Center, where responsibilities involved handling customer inquiries, managing sales, and ensuring customer satisfaction.