Vikram V. is a Service Reliability Engineer at Emirates NBD, where they have worked since 2016, specializing in IT operations and managing the capacity, performance, resiliency, and recoverability of critical banking services. As a Team Leader for Windows and Virtualization Infrastructure since 2005, Vikram coordinates work allocations, mentors junior staff, and implements new initiatives to enhance team performance. Previously, they served as a Systems Administrator at Colgate Palmolive from 2003 to 2005. Vikram is currently pursuing a Bachelor of Science degree at Mumbai University.
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