Dimitar Dimitrov

Dimitar Dimitrov possesses extensive experience in IT service management, currently serving as Head IT Service Management at dnata, Emirates since June 2013, overseeing a portfolio of over 250 business applications with a substantial operational budget. Previous roles at Emirates include Portfolio IT Service Manager and IT Customer Support Manager, where responsibilities encompassed leading IT service provisioning for critical applications and managing substantial operational expenditures. Dimitar's prior experience at Hewlett-Packard as Project and Program Manager involved leading international teams in ITSM projects, securing a track record in service improvement and operational efficiency. Educational background includes a Bachelor of Science in Business Administration and Management from SUNY Brockport. Dimitar also gained early experience in administration and tutoring roles, showcasing a diverse skill set across various sectors.