Duaa Ali is an experienced professional in the travel and customer service industry, currently working as an Airport Services Agent for Emirates since February 2025, where responsibilities include check-in for first and business class passengers and boarding operations. Prior experience includes roles as a Travel Advisor and Customer Service Representative for Teleperformance, specializing in travel arrangements for Expedia Group, and as an Operation Assistant at Bolloré Transport & Logistics Algérie. Duaa also served as a Front Desk Receptionist and Social Media Specialist at Golden Flame, and held a position as a Travel Advisor for Transcom, assisting customers with travel arrangements and special requests for TUI Group. Duaa holds a Bachelor's degree in International Relations and Diplomatic Studies from the National University in Sudan, completed in 2022.
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