Merwin DSouza is a seasoned IT Projects Manager with over 20 years of experience in customer service, project management, and strategic planning. They have held key positions at prominent organizations, including Emirates Airline, where they developed and implemented technology solutions to enhance service availability. Merwin is recognized for their leadership in fostering positive customer relationships and managing complex IT infrastructure projects. They hold a B.Tech in Electronics and Communications from the National Institute of Technology Karnataka and certifications in PMP and ITIL.
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