Roshan T. is an experienced professional in loyalty analytics and business transformation, currently serving as the Head of Loyalty Analytics at Emirates since May 2013, where expertise in data analysis and business strategy drives strategic decisions and optimizes loyalty programs. Prior to Emirates, Roshan held the position of Loyalty Analytics Lead at Nihilent Technologies, focusing on financial analysis to facilitate organizational change, and served as Manager of Analytics and Excellence at Bank of America, enhancing project management and process improvement capabilities. Roshan's early career includes roles at IBM Global Process Services in customer service and various analytics positions. Academically, Roshan holds a Bachelor of Management Studies in Financial Management from the University of Mumbai and a Higher Secondary Certificate in Commerce from Bhavan's College.
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