Sami Qassim is a seasoned professional serving as the Senior Vice President of Emirates Airport Services Outstation & Business Support. They lead global airport operations to enhance customer journeys at various destinations outside the hub, focusing on providing a seamless travel experience. Previously, Sami held several roles within Emirates, including Station Manager in Kuwait and Riyadh, and Vice President positions in Airport and Business Support. Sami's career began at dnata as a Passenger Service Agent, where they developed foundational expertise in customer service in the aviation industry.
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