Thanh Ho has extensive experience in customer service and data analysis. Since July 2014, Thanh has served as a Premium Cabin Crew member at Emirates, focusing on passenger safety and emergency preparedness. Prior experience includes working as a Call Center Representative at ANZ from July 2012 to July 2014, where data gathering, analysis, and visualization were key responsibilities. Thanh holds a Postgraduate Degree in Data Science and Business Analytics from The University of Texas at Austin, completed in May 2023, and a Bachelor's degree in International Business Management from Foreign Trade University, obtained in 2013. Education also includes training from Udemy Academy in 2020 and a high school diploma from Thang Long High School.
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