Vinoy Daniel

Vinoy Daniel is an experienced IT professional with over 15 years of expertise in field support and operations management, currently serving as the IT Field Support Operations Manager at Emirates since February 2008. In this role, Vinoy oversees the Onsite Field Support Team and end-user technologies at DXB Airports, ensuring optimal operational activities and adherence to Service Level Agreements. Previous positions include Team Lead for IT Operations & Support and Senior Information Technology Support Engineer, where Vinoy delivered high-quality IT support and managed critical operations. Earlier experience includes technical support at Trafalgar Technical Services Ltd, managing IT systems for over 200 users across multiple sites. Vinoy holds a Master's in Business Administration specializing in Information Systems, a Bachelor's in Computer Applications, and a Foundation Degree in Commerce with Informatics.