Yousuf B.

Yousuf B. is a seasoned PR and Social Media Specialist at Emirates since May 2013, responsible for developing and executing social media strategies and enhancing user experience across digital channels. Previous roles at Emirates included UX Project Controller and L&D-Multimedia Specialist, where Yousuf focused on improving customer satisfaction through multimedia content. Prior experience includes serving as a Marketing Executive at Mohammed Bin Rashid Est. for SME Development, promoting resources for small and mid-sized businesses, and as a TV Presenter at Dubai Media Incorporated. Yousuf holds a Bachelor's degree in Design and Visual Communications from Zayed University and a Higher Diploma in Applied Media from Higher Colleges of Technology.