Alysson Dimas possesses extensive experience in customer experience and relationship management across various industries, having held significant roles at companies such as AeC, EMIVE Segurança Eletrônica, and AlmavivA. With a career spanning over two decades, key positions include Gerente Sênior de Customer Experience at EMIVE and prior roles as Coordenador de RH and Gestor de Qualidade at AeC. Academic credentials include a Master of Business Administration (MBA) in Customer Experience and Employee Experience from Conquist Brasil and an MBA in Banking and Financial Support Services from Estácio, complementing a foundation in Business Administration and Management from Centro Universitário Senac.
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