Tim Milburn is a highly accomplished Global Workforce Planning Manager at Emovis, with over 15 years of experience in capacity and resource planning, specializing in forecasting, scheduling, and real-time management within dynamic Omni Channel Contact Centres. Tim has demonstrated proven problem-solving capabilities and exceptional operational performance analysis across various sectors, including digital, financial, and telecommunications industries. Previous roles include Planning Manager at Emovis, Operational Planning Manager at Swinton Insurance and Telewest Communications, as well as Support Services Manager at Halifax. Tim holds a degree in Business Studies from St Mary's College, Clwyd.
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