Livio Amaglio

Livio Amaglio is a seasoned customer service professional with extensive experience in supporting users across various industries. Currently serving as a Senior Customer Service Representative and Customer Happiness Specialist at Empatica since February 2021, Livio focuses on customer support for B2C clients, particularly in the epilepsy sector. Previously, Livio held roles such as Client Success Specialist at Indeed.com, where expertise in managing Pay-per-click campaigns was demonstrated, and Page Operations Analyst at Facebook, providing operational support and training for business accounts. Livio's background also includes customer experience roles at Airbnb and quality evaluation at Google, complemented by language expertise through a Master’s degree in Modern Philology and Linguistics.