Krystal Sautter

Krystal Sautter has over 19 years of experience in various customer service and management roles. Krystal is currently working as a Sr. Customer Support Manager at Emphasys Software and Emphasys Software Housing Locator, where they are responsible for building and leading customer support teams across multiple channels. Krystal oversees both in-house teams and external call center vendors. Prior to this, Krystal worked as a Customer Service Manager at Pharmaceutical Associates Inc., where they served as a liaison between customers, sales, and other departments to ensure customer satisfaction. Krystal also has experience as a Consumer Affairs Manager at TreeHouse Foods and Perrigo Company plc, where they led and coordinated teams and prioritized projects. In addition to their experience in corporate settings, Krystal has also worked in the non-profit sector as the Director of a Telerecruiting Call Center for the American Red Cross, and as the Director of Guest Services at Southeastern Regional Medical Center. Krystal has also worked as a Customer Service Supervisor and Site Manager at Bunzl, and as the Co-Founder and CEO of Moving Beyond the Bricks. Krystal's diverse experience includes leading teams, developing strategies, improving customer engagement, and overseeing operational functions.

Krystal Sautter has a diverse education history. Krystal obtained their Bachelor of Science degree in Criminal Justice from the University of Nebraska at Omaha, where they studied from 1990 to 1994. Later, in 1996, they pursued their Master of Arts degree in Business Management from Bellevue University, focusing on the field of study in Business Management. In 2004, they attended Gallup University and earned a Great Manager Certificate, specifically in Leadership Training. In 2012, they enhanced their education with a Biblical Counseling Certification from Southwestern Baptist Theological Seminary, where they specialized in Biblical Counseling. Additionally, in October 2015, they obtained a Six Sigma Yellow Belt certification, however, no specific institution is mentioned.