Marta Sarnecka serves as the Marketing Automation Team Leader at Empik Group since December 2022, following a role as Head of Customer Success at SAMITO from January 2018 to December 2022. In that position, Marta managed the Customer Success Team, developed onboarding and optimization processes, collaborated with business partners, and oversaw marketing automation campaigns for over 100 e-Commerce clients. Additionally, project management responsibilities included omnichannel strategies and conducting training webinars. Prior experience includes roles at Zdrowa Głowa and SAMITO as a PR and Marketing Specialist and E-commerce Marketing Specialist, respectively, where Marta focused on marketing automation strategies and campaign implementation. Marta holds a Master's degree in Social Psychology from Uniwersytet SWPS, completed in 2015.
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