Serving New Yorkers for more than 85 years, Empire BlueCross BlueShield (Empire) is on a mission to materially and measurably improve the health of New Yorkers. Empire is the largest health insurer in New York supporting more than four million members and more than 38,000 business, union and small employers in New York. Empire is the trade name of Empire HealthChoice Assurance, Inc., and Empire Blue Cross Blue Shield HMO is the trade name of Empire HealthChoice HMO, Inc., independent licensees of the Blue Cross Blue Shield Association, serving residents and businesses in the 28 eastern and southeastern counties of New York State. 

Health Insurance

Empire BlueCross BlueShield

Empire BlueCross BlueShield's headquarters in New York, United States

April Nguyen

Lennie Lee

Tarana Sultana

Bettie Kellam

John Turner

Nataliya Kharytonova

Kelly Parrick

Michael Chatfield

Christopher Miceli

Alexander Hulinsky

The Healthcare Operations team at Empire BlueCross BlueShield is dedicated to ensuring the delivery of high-quality care for its members. This team is responsible for managing clinical programs, conducting quality audits, and fostering effective utilization review processes, all aimed at optimizing patient outcomes. By leveraging their expertise in care management and quality assurance, the team works collaboratively to enhance the overall healthcare experience for New Yorkers.

Healthcare Operations

The Sales and Customer Support team at Empire BlueCross BlueShield is dedicated to fostering strong relationships with members and businesses by providing expert guidance on insurance products and services. This team is responsible for driving sales through account management and territory development, while also ensuring exceptional customer service and support to address inquiries, resolve issues, and enhance overall member satisfaction. Their collaborative efforts help Empire fulfill its mission of improving the health of New Yorkers.

Sales and Customer Support

The Leadership Team at Empire BlueCross BlueShield drives the strategic direction and overall vision of the organization to enhance health outcomes for New Yorkers. Comprising key executives such as the CEO, COO, and Chief Business Development Officer, this team fosters collaboration across departments, ensures operational efficiency, and explores innovative business initiatives to better serve members and stakeholders in the dynamic healthcare landscape.

Empire BlueCross BlueShield

Org chart

Teams

Healthcare Operations

Sales and Customer Support

Leadership Team

Offices

Empire BlueCross BlueShield

Org chart

Teams

Healthcare Operations

Sales and Customer Support

Leadership Team

Offices

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