Bobby O'Keefe is an accomplished professional with extensive experience in project management and client success across various sectors. Currently serving as Practice Director at Emplifi since July 2021, Bobby leads the Implementation Services team to enhance customer experiences through the Emplifi Customer Experience Platform. Previous roles include Release Project Manager at Medusa Medical Technologies, where project management and software deployment to international clients were key responsibilities, and Client Success Team Project Manager at KINDUCT, focusing on custom implementations and Salesforce project management. With a solid background in engagement management at Hootsuite Media Inc. and professional services at Salesforce Marketing Cloud, alongside earlier roles in research and consulting, Bobby combines a diverse skill set with a strong educational foundation, holding an MBA in Finance from Saint Mary's University and a Bachelor of Science in Kinesiology from Dalhousie University.
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