Kriti Bindra

Kriti Bindra is a seasoned professional in customer success and digital strategy with extensive experience across various industries. Currently serving as a Commercial Customer Success Manager for Emplifi since October 2021, Kriti collaborates with clients to enhance their experience and drive adoption through customized strategies. Previous roles include Digital Strategy Consultant at Rezultize, where Kriti managed customer engagement and implemented marketing automation for Abbott, and Sr. Customer Success Manager at UrbanBuz, leading a team focused on customer journey and engagement strategies. Kriti's background also encompasses account management at Giift, strategic leadership at Union Insurance, and product management at Oman Insurance Company PSC. With a solid educational foundation including an MBA in Marketing & IT, and multiple certifications in branding from IE Business School, Kriti combines industry expertise with a commitment to client success.