Luke W. is an experienced Customer Success Manager currently employed at Emplifi since April 2024, where responsibilities include onboarding new clients and providing strategic guidance to enhance customer satisfaction. Prior to Emplifi, Luke held a similar role at Khoros, focusing on client engagement and product implementation from April 2022 to November 2023. Luke’s background also includes a successful sales career, notably as an SMB Account Executive at MICHELIN Connected Fleet, where an achievement of Sales Rookie of the Year was awarded in 2021. Additional experience includes roles as an Account Executive at eSite Analytics and a Client Solutions Executive at AT&T. Luke began a career in sales and marketing with internships and field support positions, starting in 2014. An educational background in Agriculture Leadership & Development and Agriculture Business was obtained from Texas A&M University.
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